Commonly Asked Questions

Time related

• I want to book a day that is unavailable
• The time I want is fully booked
• What if I arrive early/late?
• What happens if I take too long to unload my vehicle and overrun the time allocated?

General

• What zone am I in?
• What happens if I don't know my license plate number (VRN)
• Why do you need my drivers name and mobile number?
• Issue with downloading/printing a pass