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Voyage Control Team

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  • No Times Available

    If you receive an error message stating "Found no times for Journey 1", this means you do not have access that day. Please try a different time in your allotted scheduled time slot. If there is an ...

  • Making your first booking

    Please click below to view a PDF step-by-step visual guide for making your first booking:  Construction: Sign Up and Booking User Guide Events: Sign Up and Booking User Guide  

  • How to Sign Up

    You can find the instructions on how to sign up for an account by opening the following PDF document. Then go ahead and start making your bookings to access Voyage Control.  Construction: Sign Up a...

  • Why is my event not listed?

    Venues usually uploads events onto our system up to 30 days prior to the start date of the event. Please check back nearer to this timescale to see if your event has been uploaded. At the time of t...

  • What zone am I in?

    You should receive this information from your venue or event organiser, along with the stand number. Depending on a stand number you will be assigned to a certain zone that is closest to your stand...

  • Support Browsers

    Our support system no longer supports Internet Explorer 8, 9, 10, or 11. This is mainly because, in January 2016, Microsoft removed support for Internet Explorer 8, 9 & 10 on any desktop platforms ...

  • Olympia London

    To go to the Olympia London help pages please click here To go to the Olympia London booking portal please click here

  • What if I arrive early/late?

    If you're early the traffic team/loading bay staff will try and fit you in, but if not, you will need to wait for your allotted time slot. If you are late, you should try to amend your booking slo...

  • I want to book a day that is unavailable

    There are two main factors that contribute to when you will have been given access. These include: User type (e.g. space only exhibitors are usually given earlier access than shell scheme exhibito...

  • The time I want is fully booked

    If the time slot has been fully booked this means there is no space left for any more vehicles at that time. There aren't any saved for last minute bookings - it really is first come first served. ...