Avatar

Voyage Control Team

  • Total activity 78
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 38

Articles

Recent activity by Voyage Control Team Sort by recent activity Recent activity Votes
  • I need to access a colleague's account

    Unfortunately are not able to assist with this. We are not able to give out passwords to individual accounts. The best solution would be if you have access to emails of that individual - then you c...

  • It says I already have an account

    It is probable that you have tried to create a new account but it turns out that email address is already registered. This is likely due to one of the following reasons: You have previously regist...

  • How to Sign Up

    You can find the instructions on how to sign up for an account by opening the following PDF document. Then go ahead and start making your bookings to access Voyage Control.  Construction: Sign Up a...

  • Issue with downloading/printing a pass

    To download a pass please go to your List of bookings and find the relevant booking. Click on the print or download button - this will start download or print screen. If for any reason you are unab...

  • Cancelling a booking

    You are able to cancel a booking from your dashboard.  Go to "List of Bookings" on your left hand sidebar:  You can view all your bookings here by selecting the date range you'd like to view.  You ...

  • What happens if I don't know my license plate number (VRN)

    If you don't yet know your vehicle plate please leave this section blank and submit your booking(s).  If you able to add the vehicle plate before you print the pass please do so - for help with edi...

  • I haven't received a link to reset my password

    There's a few things to check first: Have you checked your junk/spam folder? Have you added info@voyagecontrol.com to your safe list? Has it been more than 5 minutes? Have you tried to request it ...

  • I've forgotten my password

    It's simple to reset your password.  Go to your venues dashboard portal  Click the forgot password button just below where it says "Log In" Input your email address you signed up with  Confirm you...

  • I would like to make changes to my booking

      You can easily edit your booking from your dashboard as follows: Log into the Voyage Control platform (with the URL supplied by your contact) Go to "List of bookings" on your left hand sideba...

  • What is the vehicle pass and what do I do with it?

    What is it?  The vehicle pass makes the unloading/loading process much simpler and more efficient It provides the traffic management team with the information they need to direct you straight to t...